CIMcloud Blog

2017 Sage Summit Video

Posted by Chris Frendo on May 19, 2017 10:45:39 AM

Sage Summit has always been a huge event for our company, and this year's event was no different!

Check out this video for some behind the scenes footage and a recap of Sage Summit 2017 in Atlanta.

Read More

Topics: Company News

CIMcloud Takes on Sage Summit 2017 in Atlanta

Posted by Jack Evans on May 16, 2017 1:58:21 PM

Sage Summit 2017 was one for the books!

The CIMcloud team hit the road last week for Sage Summit 2017 in Atlanta and, needless to say, it was an awesome couple of days. Sage Summit has always been a great chance to reconvene with some of our longtime customers and partners, but it's also a great opportunity to meet new people and share ideas. Between all the valuable information learned at the information sessions, and idea sharing throughout the days and nights, Sage Summit proved why it's a can't miss event each and every year.

Read More

Topics: Company News

Employee Spotlight: Brady Bannister

Posted by Jack Evans on May 15, 2017 10:30:00 AM

Brady Bannister is a Software Developer on our ERP Operations Team, joining the company in January of 2017. Prior to working at Website Pipeline, Brady was at Clemson University doubling as a student and an employee of Clemson's IT Support Center. 

His first month or so at Website Pipeline was spent familiarizing himself with the web development tools, software applications and programming languages used by Website Pipeline. Brady then moved to the ERP Operations team after completing new developer training, and spends his days completing a variety of ERP related tasks. 

Read More

Topics: Culture, Employee Features

Why You Need ERP-Integrated Applications

Posted by Jack Evans on May 11, 2017 8:05:00 AM

Empowering customers and employees with tools can be an invaluable asset for your business, enabling more effective and efficient customer interactions. An E-Commerce presence and CRM solutions are just two examples of the vast amount of “tools” designed to improve the way customers and companies interact, but what is really needed for these tools to be valuable: DATA.

Whether it’s the data used to power the application, or the resulting information from usage, these tools are only as valuable as the information displayed to and resulting from users. So whether it’s due to a poor integration or re-keying errors, if the applications used by your employees and customers display inaccurate data, what are they really accomplishing?

Read More

Topics: Customer Interaction Management

So you think you need CRM?

Posted by Ted Goudie on May 10, 2017 8:00:00 AM

Every company uses CRM, right? Salesforce is everywhere these days, and the promise of CRM is great: providing data and tools for increased sales rep visibility to drive sales and customer relationships.

But does CRM deliver on that promise?

Read More

Topics: Customer Interaction Management

Sage Summit 2017 Preview

Posted by Ted Goudie on May 9, 2017 3:30:00 PM

We're very excited for Sage Summit US because it's just down the road in Atlanta. We'll be bringing our biggest crew ever to share the CIMcloud story.

See us at Booth 194 to get CIMcloud logo gear and a chance to win!

Read More

Topics: Company News

So you think you need E-commerce?

Posted by Ted Goudie on May 9, 2017 8:00:00 AM
"You should put your products on the web."

"Why can’t I buy from you online?"

"Magento has been great for us - you should try it!"

If you own a business and don’t let your customers order online, you’ve probably heard one or more of these before, from your employees, your customers, your suppliers, or a fellow business owner.

Read More

Topics: B2B e-Commerce, Customer Interaction Management

Why You Need A Cloud Data Hub

Posted by Jack Evans on May 8, 2017 3:05:00 PM

As you begin reading this, stop and think about all the different business applications you use every single day just to do your job (if you opened this via email, that's one of them).

While email is a somewhat basic application, more complex solutions like marketing automation, CRM and B2C retail shopping carts are being utilized every day, and generating a massive amount of data each time they are used (all of which is valuable). But what happens to all this data?

If you aren't using a cloud data hub to move data back and forth between applications, then there's a good chance that all the information generated is long gone. 

Read More

Topics: Customer Interaction Management

Employee Spotlight: Richard Looper

Posted by Jack Evans on May 8, 2017 10:30:00 AM

Richard Looper has been an Account Manager at Website Pipeline for 6 months, but brings over a decade of experience as a client evangelist for external customers and internal corporate customers. In addition to his vast amount of experience working directly with customers, he spent 15 years as a developer, systems integrator, and managing data center operations. 

As a member of our Account Management team, Richard spends his days working with our existing clients to ensure they have the best possible experience with CIMcloud by Website Pipeline. This role allows him to apply his years of experience and serve as a listener, trainer, project manager, support resource, and developer; luckily he's equipped to do all this and more. 

Read More

Topics: Culture, Employee Features

Why We Created CIM

Posted by Brian Seidel on May 5, 2017 10:30:00 AM

My name is Brian Seidel, and I'm the CEO of Website Pipeline. As one of the company's co-founders, I wanted to give you some background on why we are making big changes to our company, and our product.

We’re entering our 18th year, and our business focus has been honed over the years as the needs of our customers shifted, along with the rapid adoption of technology. Working alongside B2B companies like you has driven many of these pivots, and has truly helped us identify market opportunities.

We believe we’ve found a big one.

Read More

Topics: Company News, Customer Interaction Management