Posts about Customer Interaction Management

4 Key Strategies to Reduce Risk and Increase ROI with eCommerce When done properly, an eCommerce site can increase revenue and customer satisfaction while reducing operational costs. A successful site will be loved by your customers and employees, create operational efficiencies, and be launched in a timely manner - providing both short and long-term value to your organization.
Why You Need Integrated CRM

Maintaining long-term relationships with customers is a challenge for B2B companies that has and...