CIMcloud Blog

Why Data Accuracy in ERP-Integration Matters

Posted by Ashley Fenlon on Sep 26, 2016 3:08:19 PM


More than ever, mid-size businesses are dependant on sync tools and other software to allow the information in their ERP to be unlocked and used to power e-commerce, payment portals, and sales rep tools on their website.

This data is the backbone, if you will, of all the customer activity functions that now more than ever are taking place online.

If you’re depending on a website to do what it needs to do (which is a lot), you need to make sure that infrastructure is rock solid.

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Topics: B2B e-Commerce, ERP-Integrated eCommerce

How To Write A Great Support Ticket

Posted by Ashley Fenlon on Aug 25, 2016 9:46:09 AM

Miscommunication is an inevitable part of life.

As humans beings, we all sometimes struggle with getting our point across effectively - the more complex the subject matter, the more communication tends to break down.

When it comes to writing something as important as a support ticket, many people are at a loss as to what they should include, and how to communicate a technical issue to their IT support team.  

Thankfully, there are certain guidelines you can follow which prevent much of the back-and-forth that adds time and frustration to the entire process. 

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Topics: B2B e-Commerce

How To Connect Your ERP To Your  E-commerce Website

Posted by Ashley Fenlon on May 12, 2016 10:30:00 AM


If you are a business and not using the internet to sell your products to consumers, you’re already well behind the curve.

The vast majority of business-to-consumer companies are already well aware of this. But what about business-to-business models? Most B2B companies are in varying stages of online e-commerce migration - but is that enough?

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Topics: Sage ERP, B2B e-Commerce, ERP-Integrated eCommerce

How To Make Your Website More Reliable

Posted by Ashley Fenlon on Apr 20, 2016 10:39:41 AM

Providing a reliable online presence to existing and potential customers involves quality presentation, usability, and performance.

Consumers have come to expect a certain experience when they browse and shop online. (You can thank Amazon, among others for this phenomenon.)

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Topics: B2B e-Commerce

How security standards in e-commerce protect against losses

Posted by Ashley Fenlon on Mar 30, 2016 10:00:00 AM

How much do you know about your website’s security?

Although you may be paying a monthly fee for website hosting to a well-known provider, you may not be as protected as you think.

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Topics: B2B e-Commerce

5 Ways E-commerce Helps You Get New Customers

Posted by Ashley Fenlon on Mar 2, 2016 12:00:00 PM

 The web is changing the way B2B companies interact with their customers. Here are the top 5 reasons you need to have an online e-commerce strategy if you want to continue bringing in new business in the digital age.

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Topics: B2B e-Commerce

Who can benefit from B2B e-commerce?

Posted by Ashley Fenlon on Feb 18, 2016 4:11:02 PM

Think you’re not a good fit for e-commerce? You'd be surprised.

When contemplating the leap into e-commerce and ERP portals for your customers, you might be wondering how well all this is going to work for your particular business model.

Perhaps you're worried about whether or not your business can really adapt to a more automated approach to taking and fulfilling orders.

After all, there are a multitude of moving parts and complex intricacies that govern a typical B2B sales and ordering process, and your operation is no exception. 

  

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Topics: B2B e-Commerce, ERP-Integrated eCommerce

How much does an ERP-Integrated website cost?

Posted by Ashley Fenlon on Feb 11, 2016 10:00:00 AM
 
As a B2B company, there are few things you can do that boast a return on investment quite like implementing an e-commerce option for your customers.

Much more than a passive web presence, an ERP-integrated e-commerce website from Website Pipeline empowers your customers and increases sales opportunities exponentially. Believe us, our customers tell us all the time.

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Topics: B2B e-Commerce, ERP-Integrated eCommerce

5 Keys To A Successful B2B Website

Posted by Ted Goudie on Dec 11, 2015 8:30:00 AM

If your business sells to other businesses, there are website best practices you should follow, and some of these may be different from the normal features on a retail/B2C website. Here are some important considerations that will help you launch a successful B2B website:

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Topics: B2B e-Commerce

Do You Have a Single Source of Truth for eCommerce Reporting?

Posted by Ted Goudie on Nov 11, 2015 11:00:00 AM

There are many benefits to integrating your eCommerce site and your ERP system that can help you grow sales and reduce your customer service expenses. There’s also another benefit that you might not have considered yet: reporting.

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Topics: B2B e-Commerce, ERP-Integrated eCommerce